When we look back the history we understand that every crisis serves as a learning opportunity for organizations. Ex. after two World Wars – The total Quality Management (TQM) culture began its journey from Japan & US (Toyota, Ford, Motorola) to overcome the crisis scar, which is ruling the business world still.
COVID-19 situation affects the entire economy & growth across the world and proves this also one of the crises like World Wars. As per the experience, the business world will identify the opportunity to overcome the situation.
Where to Improve?
Generally, the results of a business are measured with
- Productivity
- Delivery
- Quality
- Cost
- Safety
- Morale
all these are achieved with the help of Man & Machines
Machines are the ones that work based on the input that man gives as program/command whereas Man / Peoples who work in an organization is different from machines by having 6th Sense.
Issues faced by a Man in an Organization:
- Non value added works
- Less Transparency
- No response for him
- Follow up for task completion
- Overburden in the work
These issues in an organization arise because the business activities are carried out in the TRADITIONAL way in which there are a lot of Gaps / Lacuna / Clarity.
The Solution is Digital Transformation:
It is an integration of digital technology into all areas of a business, fundamentally digitizing how you operate and deliver value to customers with improved bottom line.
